A couple of hours ago my phone stopped responding to touch. To even turn it off I need to put in a PIN which I can't do as it needs the touch screen to be working. I hadn't dropped, overheated or damaged the phone in any way between the time it worked and stopped working. As far as I know, all updates have been done. Does anyone have any suggestions that don't involve using touchscreen?
評価: 453.4千
11
368
1.4千
Hi @jodieleane
Try pressing and holding the Power + Volume Up + Volume Down buttons (all 3 together) for about 20-30 seconds and check if this turns the phone off.
このアンサーは役に立ちましたか？
過去 24時間: 0
過去 7 日: 4
過去 30 日: 9
今までの合計 55
