pc will not recognize samsung wave gt-s8500 when plugged in using usb

i have a samsung wave gt-s8500 i,ve downloaded the software and when i plug it in to my pc it won,t show up i,ve tryed differant usb cables and alsorts of differant ways but still no luck all i want to do i update the firmware using samsung kies but it won,t show my phone. can any one please help. thanx phil

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