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Repair information and support for GE Profile Refrigerators.

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Why are moldy looking particles coming out of my water dispenser?

Ever since changing the filter nasty looking flakes and moldy looking flakes have been coming out of my water dispenser. GE is saying they need to send a tech out and before that I’d like to ask if anyone else has had this issue and see if there is a solution. Yes I’ve removed the faulty filter and replaced with the plug and have run vinegar thru the system multiple times with no success. Any advice is appreciated.

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Hi @yimmygee,

You said that the water filter was faulty, how was it faulty, wasn't it filtering the water?

Have you checked the quality of the water supply connected to the refrigerator?

If you've bypassed the filter with a bypass plug then there's nothing to stop the contaminants from entering if there is a problem with the supply e.g. old pipes perhaps.

Does the ice made in the refrigerator ice maker also have flakes etc in it?

What is the model number of the refrigerator?

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Hi @jayeff thank you for the reply. I should've taken a step back before posting my question.

The fridge model is: GFE28GSKKSS

Yes there are no odd flakes or moldy looking particles in the supply from any other faucet in the house.

I replaced the in fridge filter with a hydroviv remote filter and a new supply line.

There are no issues with the ice.

Thanks again for the advice.

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Hi @yimmygee

I actually meant only the water supply outlet to the refrigerator, not the water supply in the premises in general, but since there's no problem with the ice then it's OK

Looking at the parts for your model, there is a cold water tank (part #WR17X27627) in the refrigerator, where I assume the water is stored after it passes through the filter so that it is cooled down, so that cold water is available rather than water that is at the same temp as water straight from any faucet in the premises.

I realize that you said that you flushed the system multiple times but it still may be that the problem is emanating from there.

If you decide to check it out, here's a video that may help. If you decide to replace it, search online using the part number only (shown above) to find other suppliers that may suit you better.

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Thanks for this @jayeff , I'm going to check it all out. Is removung and cleaning the reservoir an option or replacement the only way?

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@yimmygee

You could try removing it and then cleaning as it may be easier to get a stronger water pressure flow through it when removed or even let it soak in a tub etc. and then flush.

Flush into a tub/bucket so that you can check if there is any mould etc coming out of the tank

If still no good then you may have to replace it.

Let us know how it goes?

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James さん、ありがとうございました!
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