My shuffle keeps making the lock sound and won't let me change songs.

Hi

This is the first time I have seen an issue like this!

Have you tried plugging it into iTunes and restoring it

Doing this will reinstall the OS and will unfortunately remove your music until you put it back on

Hopefully this helps

Any questions please ask

Thanks:-)

I actually have the same problem. I was using it normally and then i decided to do a restore cause windows was accusing some dumb problem, but it was actually fully fuctional, just took a while to appear on itunes. After the restore it appears immediately on itunes...and it locks itself as soon as I turn it on. It's clearly not a hardware problem as I was using it just before restore. There's a thread on apple's forum describing this problem exactly and 53 people hit the "me too" button. It never got solved. I don't know what to do either. But to me it seems like some bizarre bug that never got fixed.