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I dropped my iphone 12 pro and cracked the screen protector and the actual screen as well. I tried a hard reset and cannot get my phone to turn on. Is there a way to determine if it is worth trying to replace the screen or if i damaged something else? Is it something you just have to try and see if that will fix the problem? I've never taken apart an iphone before and I don't want to possibly damage the phone further when it didn't need it in the first place.
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Hi Bridget,
Let's start out with some basic checks and try to find out if there's any life in your phone despite a possibly broken screen.
Give those things a quick check and let us know what you find. There are a lot of smart people on here so I'm sure we can figure out what's going on with your phone.
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Thank you for your quick reply. I don't get any vibration when I turn it on or when I plug it into the charger. The silent switch does not seem to do anything. I'm currently on my computer (which is more like a tablet than a computer) trying to get it to recognize my phone. I don't use itunes so any suggestions on how to navigate that to have it recognize my phone would be helpful. Thank you
@bladams50 What kind of tablet is it? If it's Windows based you can download iTunes, but if it's an android (or ChromeOS), then I'm not sure what you can use. There's software called 3uTools that's often used in lieu of iTunes, but I'm afraid I've never used it myself.
Open the phone very carefully if you can, disconnect the battery then after a minute reconnect it. Don't try and turn the phone on just plug in the charger. If you see a apple logo happy days. If not screw it back together and ask a local shop to try a new screen to see if it works. That would give you an idea on price before laying out any money.
@dadibrokeit i was able to download the app since my computer is windows based. However, the app froze every time i tried to open it. But in the 30 seconds the app was active, i didn't see my phone listed. Thank you for your help.
@strongbow thanks for the info. I may just try that. Any suggestion on a tool to use to open the tiny screws at the bottom? Should I order a special screw driver from amazon?
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