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The Xiaomi Poco X3 Pro is an entry level smartphone by Xiaomi released March 2021. It is equipped with a 6.67" IPS LCD screen, a 48 MP main camera and runs on the Qualcomm Snapdragon 860.

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Phone is dead, it doesn't starts

My poco x3 pro is dead it is not starting at all...

Firstly it use to restart automatically but one while I was in a mid of a call the phone gone dead with sufficient battery

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my poco x3 phone was dead after miui 13 update

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Similar case here I was just scrolling in FB then suddenly it shut down, I tried restarting the phone battery, soft reset, hard reset and the combination of all key but nothing worked. I use the phone for online class, gaming and social media. Now im in !&&* because the device im using is super laggy it has 1gb ram 8gb storage.

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Poco company should take the responsibility otherwise no body will buy their mobiles in future and they will be kicked out from the market.

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I have poco x3 pro,problem with power button and its restarting all time becouse of button if your xiaomi poco x3 pro isnt turning on click volume down button and then hold power button

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I was also facing Poco blackout and I read a lot but it didn't help me.

https://mobile0913.ir/poco-x3-not-turnin...

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There are many issues that might cause this behavior, a soft reset as suggested by @geirandersen may work, if not, first try it again after charging it for at least 5 minutes with the manufacturers charger and cable from a known good outlet. Try the forced reset again holding the power button until you see the poco logo appear, release the power button this will take at least 10 seconds.

If the phone does not respond it may be stuck in a boot loop this video shows you how to disconnect and reconnect the battery which will reset the phone without losing your data.

If that fails the problem is most likely a hardware issue. If the phone works ok while charging but not on battery, the battery is probably in need of replacement.

If none of that works it needs to be repaired ; has it been exposed to any liquid spills?

Dropping this device can cause damage to among other things solder joints repair is possible but requires board level repair. There are members in the businesses section here who can help or you can search for a local provider.

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Many Poco x3 are going dead after update. Service center confirmed that its motherboard issue. And faulty updates are responsible for it. Poco company is responsible the loss of customers.( Motherboard is costing 8800Rs) if your phone is out of warranty then poco just tries to put it under the table, by ignoring the customer. Poco shud be dragged to court for bricking thousands of phones.

さんによる

Same. My Poco X3 Pro just went dead suddenly. So sad.

さんによる

I have the same issue..3 times .....now i registered a complaint to the consumer court..to get new device or refund

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vishnu any updates about the issue???

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Good afternoon,

i'm unaware of this issue and so try and google it.

From my research here is a snapshot from consumercomplaintscourt.com :

Name of Complainant MD ARQUM

Date of Complaint December 25, 2022

Name(s) of companies complained against Xiaomi ( POCO)

Category of complaint Mobile Phone

Text of Complaint by MD ARQUM:

BRAND:XIAOMI/POCO

DESCRIPTION: STEEL BLUE (6 GB,128GB)

I have purchased Poco x3 Pro from flipkart on 15-09-2021, my phone turned off automatically and dead on 10-10-2022 , but later Poco company has Increased the warranty for all Poco x3 pro users +6 months as Many Users Reported Dead Issue So I got 6 month Warranty till 2 feb 2023.

My phone got repaired on 25 October 2022 and I have Traveled to my village after 2 days phone

again got dead So i have submitted my device at service center at Paras Building, Chawni Chauraha, Bahraich Uttar Pradesh – 271801.

Its Been Two Months but still My Device not Repaired .

Please take Strict Action Against These Companies;

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your phone is dead. this happened to almost all poco x3pro users out there including me. the only thing u can do is claim warranty but if your warranty expired, you are F!!!!!

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Any luck with getting it repaired?

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Yeah, that comment was when I claimed warranty and now my phone recently died again. I've seen some phone can be revived by recalling CPU but it's still not guaranteed

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REBALLING is the word, desoldering off all small pins from the separeted CPU then use a dotted stencil to ball again the CPU to have new pins. It is tedious

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Well as you have mentioned your smartphone restart automatically

Well if anyone is in this situation then you can go for force reboot

https://howtofixgadgets.com/poco-m3-rest...

If the phone is totally dead then check the battery and the patti/ flex cable sometimes water damage damages it and this cause the problem.

Hope this was helpful if you face any problem then just comment.

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Poco X3 automatic switch off/on problem

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same proble,power button is giving some source of you or me touching power button but we arent let it sit for 1 oe 2 days and it will work

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Poco X3 automatic switch off and not tur on

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My poco x3 pro is dead it is not starting

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Start by connecting the phone to a charger, then pressing and holding the Power button for at least 8 seconds.
This is a hard restart, but it's not 100% it'll work.

If that fails, you could try a factory restore, but that will wipe your data!

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no this is hard bricked, 90% of poco users dealt with this after near 1 year of usage, mine only 8 months. the only solution is go to center. this happened coz motherboard faulty

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I had my poco now for one and a half years.

First time happened after 9months, took it to the store, all was fine..

Then a few months after it happened again.

And again..

But I now got used to it, when it cuts out, leave it resting at least 24h, then try to start..

Someone said at least every 15 days, switch of the phone to reboot and it will stay healthy

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same problem dont restart it its bricking power button try going to repair shop and say power button issue

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I had the same issue after nearly 9 months of usage. I went to the service centre and they refused to repair it as the phone is an out-of-serviceable repair product or something like that, they said. In short, the company stopped making the spare parts, so the only option is that the service centre people will tell you to get a free-of-cost replacement with PocoX4 Pro (only if the previous model is still under warranty). Otherwise, you need to buy a brand new phone regardless in both cases, your data is gone if you don't have any prior backup.

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If Anyone having problems of restarting try to disable location it help me alot and also update security app to latest

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Hard brick....due to updation problem do u have warranty? If u visit authorised service center without warranty it may cost 12k they will tell it is the problem with main assy. But some experts are out there they will repair it for 2.5k 0r 3k it's called reballing, reballing the processor, gfx in main assy

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@aldrincorreya bro do you any experts ??

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Bro if u have warranty please go with that visit the authorised service center Xiaomi has extended the warranty period for extra 6 months...

If they refuse to repair your phone raise a complaint on Consumer portal. Sure it will works

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I got repaired in a small cell phone shop at Maitrivanam, Hyderabad for 2.2K,

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Mine died the first time in August 2022, after 1 year and 4 months of purchase. It was still under warranty and it was repaired in Check Republic Xiaomi service center. Now, after 9 months it died again and Xiaomi says there's no more warranty...... I will buy a new phone but it won't be POCO and probably won't even be Xiaomi..

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I was also facing Poco blackout and I read a lot but it didn't help me.

https://mobile0913.ir/poco-x3-not-turnin...

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Good evening. This Poco problem seems very widespread. Have you tried reaching out officially to xiaomi first? If you have, and they have rejected you, the best you could do is hop up on the peak of your nearest mountain and say what ever you want about Xiaomi. Either way, this will likely end in your bank account being lighter than it was before.

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Visit any non authorised service centre, they will resolve your issue

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I can fix it myself. The motherboard isn't hard to replace, but it costs about 230EUR, which is a lot....

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I had exactly the same problem with Poco x3 Pro turning off and I found out the reason from this non-English article written by a repairman. The exact cause of this problem is the excessive use of the phone and the combination of glue and tins on the Poco X3 Pro CPU. And the only solution is to go to the repair shop, and the repairman must perform the removal and re-installation steps correctly, and no data will be deleted from the phone.

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SNEAKY GAMING TECH さん、ありがとうございました!
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