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Released in 2005, the Samsung 930 (also known as the "Samsung SyncMaster 930" with extra characters after the 930) is a 19-inch LCD monitor. It has a resolution of 1280x1024 pixels.

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Why will laptop 1 work with monitors at home but not in the office?

I do not know the model number of the monitors being used. Just selected a samsung for purposes of this question.

Initially Laptop 1 worked with monitors at home and in the office.

Experienced Laptop 1 randomly shutting down in office periodically and then more frequently but never at home.

Note Laptop 1 has battery charging issues.

Laptop 2 works with monitors in the office with no problems.

Tried two different types of docking stations. Issues remain. Tried two different power supplies to laptop (monitors are on a different power supply and did not switch that out). Issues remain.

Replaced one of the display port cords to a monitor no change.

Laptop 2 works with monitors in the office with no problems. Also Laptop 2 never shuts down randomly like Laptop 1 does in the office.

Now Laptop 1 will no longer work with monitors in the office but continues to works well with monitors at home.

pushed group updates and at work IT updated drivers for various components.

Option 1. IT updates may be needed to graphics card while in the office in order to work with monitors at the office?

Option 2. Due to bad battery, perhaps there is insufficient power in the office due to LED building experiencing issues with interrupters, possibly but not sure.

Option 3. Possibly something wrong in the office with computer accepting video. Perhaps uncheck fast start up. Not sure?

Any ideas?

Thank you in advance for your assistance.

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Thank you for the response. Note that none of the other computers in the office seem to experience issues. Laptop 2 runs fine in the office. So would earthing not affect the other computers in the office as well or they just do not know it because they do not have battery charging issues. Thoughts?

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There are a few points you need to check more:

  1. Change the resolution from the computer. Might be possible screen is not capable to handle high resolution. In that case, you won’t see any display.
  2. There might be electrical issues in your office like earthing. That causes reverse flow of electricity and cause to restart it.

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Better Luck さん、ありがとうございました!
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