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People can’t hear me on calls, or FaceTime etc

Hi,

Have got a iPhone 8 , people can’t hear me on any phone calls, FaceTime, etc . Have tried using voice memos to record and doesn’t pick up any sound.

When I record a video with the back main camera it does record sound. And sound plays ok .

Is this a speaker issue? And which one would need changing?

Thanks

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Have you tried using the speaker phone mode on calls?

さんによる

Yes still don’t get any joy though.

さんによる

When i call on discord or facetime or instagram my friend cant hear me but i can still hear them. I reset my phone i deleted the apps and downloaded them back and im still having this problem

さんによる

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ベストアンサー

This sounds most likely like a bottom microphone problem. As was already noted, I would try and make certain there’s no debris stuck in the bottom grills. Although it was mentioned to use compressed air, I would recommend using something like Blu tack, or even tape to pull stuff out since that’s generally more effective than trying to blow it inward.

If it looks clear, it may be the microphone itself is not working properly in which case you’d be looking at replacing the lightning dock assembly.

iPhone 8 Lightning Connector Assembly

iPhone 8 Lightning Connector Assemblyの画像

製品

iPhone 8 Lightning Connector Assembly

$24.99

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Hello,

2 questions:

  • Are you using headphones? And if you are have you tried switching them out?
  • Have you tried blowing out (GENTLY) the speakers with some air?

To remove the dirt in the microphone:

  1. Open some compressed air
  2. Blow it at the grill on the top
  3. Blow into the bottom left microphone
  4. Blow into the mic at back on the right of the camera
  5. Most of the dirt should be gone so people should hear you

Another possibility is in your microphone privacy settings:

  • To turn on your iPhone’s microphone, go to Settings > Privacy > Microphone > make sure the app you’re using for calls if toggled on.

Another possibility (very rarely) is your network settings try this to reset your network settings:

  1. From the home screen, tap Settings
  2. Scroll down to, then tap General
  3. Scroll down to, then tap Reset
  4. Tap Reset Network Settings
  5. Tap Reset Network Settings to confirm

You can also try to force reboot your iPhone and that may help your situation:

iPhone 8を強制的に再起動する方法

Lastly you may need to replace your speaker if all else fails:

iPhone 8 Troubleshooting

iPhone 8 イヤピーススピーカーの交換

Good luck!

iPhone 8の画像

ガイド

iPhone 8を強制的に再起動する方法

難易度:

とても簡単

20 seconds

iPhone 8 イヤピーススピーカーの画像

ガイド

iPhone 8 イヤピーススピーカーの交換

難易度:

中レベル

30 minutes - 1 hour

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dan morrill さん、ありがとうございました!
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