メインコンテンツにスキップ

An air purifier with True HEPA filter manufactured by Brondell. It comes in black or white (P400-B or P400-W).

1回答 すべてを表示

Device does not reset or turn on - How to find spare parts?

We were given a broken Brondell (also branded Aktobis or Winair) air purifier. It stopped working when changing filters and Brondell doesn’t offer repairs or spare parts. [Edit: We followed all reset procedures suggested by the owner’s manual]. The device briefly turns on before turning off again. Resetting does not appear to work. There are no apparent damages to the boards (there are three, the main control board, the CO2 sensor and the user controls)

We have already tried replacing the power cord to no avail. We can’t find the problem, and can’t find spare parts that’d enable to switch and test the boards. Any recommendations?

Block Image

Block Image

Block Image

Block Image

Block Image

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 0
コメントを追加

1 件の回答

最も参考になった回答

if you do not have a manual, go here:

https://www.brondell.com/media/wysiwyg/a...

follow directions which include resets.

For it to stop when the filters were replaced would indicate a replacement procedure error.

このアンサーは役に立ちましたか?

スコア 1

1件のコメント:

Hi! Thanks a lot for the help. We already tried everything in the owner's manual (as well as contacted Brondell, which indicated that there was "nothing to do about it"). Sorry, I should have said that in the initial post!

さんによる

コメントを追加

回答を追加する

Emeline Brulé さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 0

過去 30 日: 1

今までの合計 160