If it happened just once then you are fine. It happens from time to time. If it only happens when you open the game then delete the game and reinstall. If you need help with that… I can’t really help you myself, but there are plenty of other resources.
What happened prior to the error. What were you or him doing?
Tsar_ Bomba さんによる
It started happening while he was playing rocket league (downloaded game)
Ernesto さんによる
@elnetomx well that sounds like a software issue. When does it do it or was it just once?
Tsar_ Bomba さんによる