My controller no longer works after smashing it on the floor. How can

Question

Xbox One Wireless Controller (Model 1697)

The Xbox One Wireless Controller model 1697 was released in 2015 and replaced the model 1537 controller and fixed some of the problems found on Model 1537 controllers. The Model 1697 controller includes an integrated 3.5mm headset jack, which allows compatibility with most 3rd party headsets without the need of an adapter. This controller has been discontinued and replaced by the Model 1708 controller.

75回答すべてを表示

締切られた回答

Tasneem Ajeigbe @tasneemajeigbe

評価: 13

1

投稿日: 2020年11月23日

オプション

My controller no longer works after smashing it on the floor. How can

My controller no longer works after I smashed it on the ground. How do I fix this?

この質問に回答する同じ問題があります

この質問は役に立ちましたか？

はいいいえ

スコア 1

2 件のコメント

I smashed my controller and it doesn't work even with new batteries (the Xbox button doesn't start the console or controller). I checked the contacts and they seem fine. Model of my controller is 1697, is there any way to fix it? My name is Andrew, Im from Prague- Czech Republic. Thanks.

Ondřej Martínek さんによる2022年10月5日

@ondra open it up and check for damage to the circuit board and torn off wires.

[deleted] さんによる2022年10月5日

コメントを追加

4件の回答

I smashed my controller and it doesn't work even with new batteries (the Xbox button doesn't start the console or controller). I checked the contacts and they seem fine. Model of my controller is 1697, is there any way to fix it? My name is Andrew, Im from Prague- Czech Republic. Thanks. — Ondřej Martínek
@ondra open it up and check for damage to the circuit board and torn off wires. — [deleted]

Reed Crosby @reedcrosby 評価: 4.3千 19 20 22 · Answer 1 · 2020-11-23T13:05:01-07:00

Welllllllllll I think the solution here is to not smash it on the floor. But hey, we’ve all done it at some point. To make sure that it’s actually broken, try holding the Xbox button down and see if you feel the haptic buzz that you normally get when you power it on. Assuming it doesn’t work entirely and there isn’t obvious exterior damage, (cracks, broken clips, etc) the first thing you should check is the batteries. The force of it being hit on the ground probably knocked them loose. If you can ensure that they’re in well and are good (you should try new batteries just in case) then I’d check the contacts next. There are silver contacts where the ends of the batteries meet the controlled, they’re labeled positive and negative. Check and see if they’re bent, dislodged, or otherwise not making contact with the battery for any reason. I hope that helps!

If this doesn’t work, drop a reply with the nature of the damage and a picture (if there’s exterior damage), along with what corner of the controller hit the ground.