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モデル番号はA1706 / EMC 3071ー2017年6月発売。この13インチMacBook ProはKaby Lakeプロセッサが搭載されています。最大4.0 GHzのTurbo Boost付き3.5 GHz Core i7です。

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Touch ID Dont work after toucBar repair

Hi .I droped my mac .After 1 month and a lot of problems trying to use it without touchbar (restarted ) i read same information and manage to to the repair with a local technician .The problem is we manage to change touchbar but now touch id dont work .It said tha i have to delete some fingers and it wont show any. When i click down the marks it will load tha registration page but wont let insert any.The messege is try again .I tried software solutions. Is there any case this is on purpose for safety reason ?Thanks .Keep up the good work :)

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Did you replace the Power/TouchID button as well?

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No .It worked before repair

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選択されたソリューション

peris93 - You’ll need to bring your system into Apple sadly for them to fix this. You’ll also need to bring proof of purchase and a photo ID that matches the invoice.

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What is the point of doing that?

I know my passwords and I have access everywhere but not with the fingerprint.

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@peris93 - If you want the TouchID to work you'll need Apple to fix it! Yes, you can still get into your system using the login/password.

Its just a matter of what you are willing to live with or in this case without!

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If the power button was replaced during the repair then it won’t work. Biometric verification components such as TouchID and FaceID in apple products are tied to that specific device. Even if you purchased a brand new machine from apple and swapped the parts between the two, you would lose TouchID without the use of a special calibration tool that only apple and their service providers have. If the button was not replaced, it could’ve been damaged by the technician or it may not be connected properly.

Unfortunately apple does not like independent repair shops working on their devices because it effects their bottom line, but that is no way, any consumers problem. Apple has reached a net worth of 2 Trillion dollars, and they certainly didn’t do that by being honest or helpful to their consumers.

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peris93 さん、ありがとうございました!
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