I can't find a service manual or a schematic for the model but if it cools and heats it must have a compressor and evaporator unit to cool the water and a heater element to heat the water and they must be in two separate tanks inthe dispenser.
Since it is not doing either you need to check if there is power available at the control board that would control both the cooling and heating function.
Sorry to be so vague but without a schematic it would be hard to pinpoint the exact cause of the problem.
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1 
Hi
What is the make and model number of the water dispenser?
Have you verified that there is power connected to the dispenser?
What have you checked?
jayeff さんによる
It gets powered but then water comes out as you have put it in
atuhutrire alison さんによる
@atuhutrire alison
What is the make and model number please?
jayeff さんによる
Mika water dispenser
Model no. Wd96hc20asg
atuhutrire alison さんによる
@atuhutrire alison
I can't find a service manual or a schematic for the model but if it cools and heats it must have a compressor and evaporator unit to cool the water and a heater element to heat the water and they must be in two separate tanks inthe dispenser.
Since it is not doing either you need to check if there is power available at the control board that would control both the cooling and heating function.
Sorry to be so vague but without a schematic it would be hard to pinpoint the exact cause of the problem.
jayeff さんによる
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