Won’t power on after moving
Powered off, unplugged, moved to new location
now will not power on …. have reseated cable on printer, tried different power sources
HELP ….. is there a reset button somewhere or another answer
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1 件の回答
評価: 1千
4
A reset would not hurt. Disconnect all cables and hold the power button for 15 seconds. Then plug it back in.
However, this seems unlikely to solve your issue, but I hope it does.
Is there any chance that the printer was damaged during the moving proccess?
(bumpy road, insufficient packaging, etc)
If that’s the case, you need to dissasemble to see if the internal parts are still all in place, OR take it to a technician.
In the best case senario where the reset fixes it, remember to update the firmware from here:
https://support.hp.com/us-en/drivers/sel...
Have a wonderful day
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