Face ID sensor pushing on the back of screen and breaking it

Question

iPhone XR

2018年10月26日発売。モデル番号はA1984, A2105, A2106, A2108。オプションとしてGSM もしくは CDMA / eSIM, nano-SIM もしくは dual-SIM / 64, 128もしくは 256 GB /カラーバリエーションはブラック、ホワイト、ブルー、イエロー、コーラル、レッドがあり。(正しい発音は"iPhone 10 R"です)

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FiftyFixes @n0v0

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投稿日: 2020年6月23日

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Face ID sensor pushing on the back of screen and breaking it

Hello all,

I work at a repair shop and we had an iPhone XR come back with a breakage on the LCD from the inside. Upon inspecting I saw that the Face ID unit, that is not screwed in for whatever reason, was slightly out of place, causing it to press on the back of the screen and making it break. After pushing the sensor back into place and carefully checking that it was still in the correct position before closing the phone, we gave it back to the customer. It is now two days later and the customer is here again with the same problem.

Has anyone had this same issue or can offer any solutions?

Thank you,

Justin

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FiftyFixes @n0v0

評価: 339

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投稿日: 2020年6月23日

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Figured it out. The sensor had come loose from one of the small brackets that hold it in on the right side by the dot projector, causing the sensor to be more loose and elevated more. My technician who originally serviced the phone said that he did not touch the sensor at all, perhaps it became dislodged during the fall that broke the screen? Solved this three screens later… I wish they had just screwed it in like everything else on the phone.

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