Dropped my alexa. Now it won't respond.
I set my alexa in the garage on a supposedly unstable surface, and it fell. However, it didn’t break on the outside, but now, even when she is plugged in, she won’t respond to me. What should I do?
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lorelai huse ….. dropping a device can jar something loose internally or damage a component. sounds like the microphone itself or circuit is in trouble. can you hear sounds? if so, speaker is good. when you speak, can you see any indications of the device trying to understand you? any response error like i dont understand or? to troubleshoot, use this guide to get the device open. then youll want to check the microphone and surrounding area for signs of trouble. loose disconnected connectors or burnt components.
once the device is open, there are many slide you can click on to troubleshoot different parts of the device. again, start with the microphone/speakers/wiring connectors and the look at the motherboard. post back with any further assistance if needed.
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Mi echo dot calle 3 pisos pero todavía funciona y no hay ningún problema con lo.
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Sometimes a fall can cause internal damage even without visible external signs.
WesHenry さんによる