Hi,
I am unable to make or receive call. My sim and network are ok as I can on a different device.
My phone is updated to the latest version, not on airplane or do not disturb mode, has been restored and so has the network, I can receive text. It is affecting calls, video chat and my jack port.
Can someone help?
Many thanks.
Gaelle
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You haven’t described your problem properly but if it is only an audio issue it would point to the audio IC. It is a signature fault with this model. If it also has any of the following symptoms it would confirm it.
These are the symptoms of audio IC failure on the 7 series.
· Callers can't hear you
· You can’t hear callers
· Voice memos are greyed out
· Sound doesn't record on videos
· Siri can't hear you
· You hear static on calls
· Speakerphone doesn't work
· Phone takes a very long time to boot
The audio IC repair requires microsoldering as jumper wires need to be installed.
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