I have followed all of the online solutions to fix the software issue, such as changing the setting or restarting the phone, but none of them work. So I think its a hardware issue. Then I tried to switch out the rear camera for another. And its showing no result, still having the same black screen on the camera app. So now I’m thinking is it possible that the main connector is damaged somehow?
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There are a few things to rule out. In my past experience it would be best to test all parts so disconnect the front camera and test then the rear and finally you could rule out that. Once one camera goes usually both stop working is what i have had in the past with apple. it may be the front camera needing replacement and don’t worry you wont lose facial recognition from that.
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I’m not sure but I think if one camera is not working, you can get stuck when trying to switch cameras in the app. I have seen the flashlight not work before on a phone because one of the cameras was not working. I believe it was linked to the rear camera.
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