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HP Pavilion Model dv6-2155dx

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How do I get past “Automatic Repair Loop?”

My computer was working fine then the next time I turned it on, it became stuck in this Automatic Repair Loop. I went online and found a few ways. The first way I thought to try was through the command prompt. Mind you I don’t know a lot about using this, but have seen it done before. I type “D:\” and command prompt states, “ d:\ is not recognized as an internal or external command, operable program or batch file.”

I’m not sure where else to find my windows file, but there’s several documents in this computer I really need to access. Any help would be greatly appreciated.

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Hi,

Assuming that you have Win10 installed as you didn’t say, there are two options you can initially try.

a) Start the laptop and when it goes to boot into Windows force stop the laptop by holding the Power button operated until it shuts down.

Do this 3 times in a row, i.e. Start > Boot > force shutdown > start > boot > force shut down etc.

On the 3rd attempt it should boot into the Windows Recovery Environment menu area.

When there click on Troubleshoot > Advanced > Startup repair and follow the prompts.

Do not select “Reset this PC”, because if you select the wrong option after this you can delete all your data as Windows will be reinstalled

If that doesn’t work or you can’t get into the WRE menus for some reason:

b)Try booting from a Windows Recovery disc to repair the startup.

A USB recovery disc can be created from any known working Win 10 computer.

In the host PC go to Control Panel > recovery > create a recovery drive and follow the prompts. To get to Control Panel, click on the Windows start button on the left side of Taskbar and type Control Panel in the search box, then click on the Control Panel app in the results

You will need a 8GB USB flashdrive and about 40-60 minutes of time.

Once the drive has been created, plug it into the laptop, and when it starts change the boot order in BIOS to boot from the USB 1st.

If it doesn't boot from the USB go into BIOS and enable Legacy USB or CSM setting (not sure with your laptop which one), save the changes and restart the laptop.

It should boot into the Windows recovery menus where you go to Troubleshoot > Advance > startup repair and follow the prompts.

The difference is you're using the files from the USB and not what are stored in the laptop as they may have been corrupted.

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It is windows 7

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@kaelynnrenae

If you have the Win7 installation disc use it to repair the OS.

Here's how to do this.

if you don't have the installation disc, this may be of some help.

さんによる

@kaelynnrenae

Once you have fixed it with jayeff's excellent instructions why not upgrade to Windows 10?

Here’s how to upgrade from Windows 7 to Windows 10:

• Back up all of your important documents, apps, and data

• Head over to Microsoft’s Windows 10 download site

• In the Create Windows 10 installation media section, select “Download tool now,” and run the app

• When prompted, choose “Upgrade this PC now.”

Windows 7 upgrade prompt Microsoft:

• You’ll then be asked whether you want to keep your personal files or start fresh. Remember: starting fresh or keeping your files still means that all apps and settings will be deleted for the Windows 10 upgrade.

• Once the upgrade is complete, you should receive a digital license for Windows 10, which can be found under Settings > Update & Security > Activation.

Why?

• More secure.

• Faster more stable.

さんによる

@aactech ,

Thanks Mike

Perhaps it should also be mentioned that support for Win 7 ended as of 14/01/2020 so Win 7 is going to get less secure from now as time goes on

Cheers

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kaelynnrenae さん、ありがとうございました！
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