Why is the characters on my screen flashing etc?

When I turned Dymo on it would not respond when I selected OK. None of the buttons responded it only showed LABEL JAM. I removed cartridge cleaned head and cutter & reset by selecting backspace, 9 and on/off. Now sometimes the screen flashes and the label is moving forward with LABEL JAM showing on the screen. The whole thing has gone crazy. What now?

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