How to fix the unactivated touchscreen panel in asus zenbook?

My ASUS ZENBOOK has 2 monitors, one of them is a touch screen panel. And the touchscreen panel couldn’t active right now. how to fix it ? i need your advices thank you

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Hi,

Just clarifying when you say "... has 2 monitors..." what do you mean?

What is the setup?

Laptop screen plus 2 external monitors, one of which has a touchscreen or laptop screen and 1 external monitor which has a touchscreen

What is the model number of the Zenbook?

What is the make and model number of the external monitor(s)?

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