Screen replaced, then essentially not charging, and now?

Honestly, I’m a little upset with how this has all been handled... it was sent off to be fixed, and now I’m told it wasn’t the a9 chip, that it was some sort of connection that’s malfunctioned and I haven’t heard anything in about a week now, no updates or anything... However I did just talk to them on the phone, and now I’m being told the connector port is what’s malfunctioned(the connector port is blown???) but now it’s apparently going to take a couple of weeks for them to even get the part and he said he would cover the costs but now I fear I’m being tugged around, because they said something similar before (are the charger and connector port different or part of the same anatomy?) ,and it’s already been weeks for something that I was told was supposed to be a relatively simple task...

Hi Ariel, thanks for coming back to update the community. Here are a few observations. No shop should have told you there was an issue with the A9 CPU. That is exceedingly rare and besides, it would not be responsible for the issue you are seeing. Perhaps there was a lapse in communication as the charge state does get "communicated" to the CPU.

Charge Port issues are fairly common in the iPad Air/Air2/5/6 series of devices and there could be a coincidental issue there, kinda like bringing your car in for an oil change and noticing a few days later that the brakes are noisy. They are unrelated but coincidental.

A charge port repair is very straightforward but if the shop you brought the device to doesn't do micro-soldering repairs, then they have to ship it out and they do lose some control over ETA as the micro-soldering shop could have a large backlog of work. I'm not saying this to defend or accuse, it's just a reality of the business I see every day.

I just got confused as they first said it was an issue with a connector port, and then 4 other issues and then those turned out to not be the issue, and now the charger port? I just don’t understand... are those the same? I’m super appreciative of your answering a worrywart though, truly. I do have the iPad Pro 9.7 if that might change your answer one way or another... thank you again, really.. I will try to keep information flowing here as I receive it..

Charge port and connector port are one and the same.

Would that mean I’m getting the run around then?.. because they said the connector port when I first brought it in, and then they told me it was four different and separate issues, but now I’m being told it’s the charger port??? I’m just confused, and I feel as if I might not be getting a straight answer...