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2017年11月4日に発売。モデル番号はA1865, A1901です。GSMか CDMA / 64か256 GB/カラーはシルバーかスペースグレー

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Face ID Randomly Stopped Working?

Have had the iPhone X since August. The Face ID functionality has just randomly stopped working, it was working perfectly fine with no issues. I’ve got plenty of experience repairing iPhones from the 5s to the 8 Plus as I repair phones frequently, so I am just wondering any solutions I should try? I understand that the Face ID component can’t be replaced but is there anything I can do? It hasn’t been dropped or damaged or anything.

Thank you!

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If you still have warranty on the product i would send it back to the place i bought it and get a replacement i guess. But since you’re asking here i assume that the phone is out of warranty.

I feel like we need more information, there is no prior repairs on the device right? Does the phone tell you that faceid isn’t working when you reboot the phone or is there no error message?


If the screen is replaced by a cheaper copy faceid might have issues, normaly it’s because the glasspanel on the display isn’t clear enough for the cameras and flood illuminator to make a proper reading. This might be the case if you dont get the error message about faceid on bootup.


If you get a message about FaceID not working on start up then it’s 99% hardware related. if it’s fixable it would be because of a tear in one of the flex cables , some people can fix these tears if they’re really good at microsoldering. But a tear in any flex cables would be highly unlikely if the phone has no prior repairs.

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Hey. It was purchased from a phone shop that does repairs, so I'm assuming that they repaired it. It had 6 months warrenty so it's expired now. It was working perfectly fine before... What should I do?

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Rafay Siddiqui さん、ありがとうございました!
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