The HP EliteBook Folio 9470m is low-cost, lightweight design Notebook that comes
with features similar to that which you would get from a high-end personal computer. Released February of 2013. Identified by model number HSTNN-I10C.
My power button light is on. The battery indicator light is on. The power indicator light is on too. But my screen is blank
Here is what I want you to do: Power on your laptop, grab a flashlight, and shine it through the back of your laptop. Do you see anything? A logo, an error message, a desktop? Let me know.
Thank you for your response John. No there isn't any message or anything when I use a flashlight. The laptop has refused to turn off. The power light has been on for hours. If I remove the battery it goes off and comes on when I put it back in. The battery indicator light is also blinking
Chinwe Ibeziako さんによる2019年12月09日
Hi Chinwe, Have you tried connectioning an external monitor? If it works then you know the graphics display card is good. Next step is to check the screen connector and the screen.
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