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Identified by "Yoga 12" next to right hinge. Released in July 2015

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YOGA 530 Disabled the camera can't turn it back on, settings look fine

I only chose this model because the Lenovo Yoga 530 wasn’t an option. So I am clueless as to how I can use my camera again. When I open the camera application, the light next to the camera turns on but the screen shows a grey screen with a (white) line slashed across a (white) camera logo. My settings are currently on allow for camera to be used on device and on apps… I really don’t know what to do. Any answers may help, thank you!!

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1 件の回答

Firstly, make sure you haven't simply disabled the camera using the function key hotkey that toggles the camera.

This issue appears to be a bug with the Lenovo software – through no intervention from the user the camera has become disabled through the “privacy” setting and needs to be re-enabled.

To re-enable the camera (using Windows 8 or Windows 8.1):

1. Press the Windows button to open the start screen

2. Type ‘lenovo’ to search for the Lenovo software

3. Click on the icon for ‘Lenovo Settings’

4. Click on the ‘Normal’ button

5. If it’s already set to ‘Normal’ – click ‘Private’, apply the changes, then switch back to ‘Normal’ again and apply the changes.

If these instructions didn’t help, you can continue with the instructions below…

1. Updating the Lenovo Settings Dependency Package software.

To do this you’ll need to go to the Lenovo website, search for your model of Lenovo and download and install the Lenovo Settings Dependency Package software.

After this has been done repeat the instructions above.

2. Uninstalling the Lenovo Settings Dependency Package software

This is moderate risk – you may find that some hardware stops working correctly or that you need to use the software to manage settings, but cannot due to it being uninstalled. Having said this, on my Lenovo laptop I do not use this software (for both Windows 8/8.1 and Windows 10) with no issues at all.

To uninstall the software click on the Windows button on your keyboard, type ‘programs and features’ when you see it appear in the list – click on it. Search for “lenovo settings” select it from the list and click uninstall.

Lastly, restart and the camera should be working again.

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Megan L will be eternally grateful.
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