メインコンテンツにスキップ

A laptop computer series by HP. The numbers and letters that follow "G60" usually indicate what retailer sold it and what hardware it contains.

5回答 すべてを表示

Can't access documents on my HP G50-126NR, says security problems.

it fell and would not turn on. 5 months later i charged it for a cuple of hours and when i turned it on , it gave me a black screen with pointer. i ctrl-alt-del and restared it set it up to safe mode everything came up but took 10min or so to load then then stoped working and said it faild to created a security ___. then it went black with pointer. i turned it off and on it went striagt to my setting skipping the log on page. took another 10min or so to load the start and when i click the document program it says windows explorer stoped working( i did not click on any internet window) is it fixable?

回答がありました! 回答を表示 同じ問題があります

この質問は役に立ちましたか?

スコア 0
コメントを追加

1 件の回答

ベストアンサー

char, from what I read on here it sounds like you are having software and not hard ware issues. I would start off with reinstalling the Windows OS. The black screen with a pointer only, as well as all the other errors, seem typically of windows having issues with some of the system files. It is possible that the "fall" of your computer causes some read/write issue on the hard drive. Reformat it when you install windows. Good Luck and I hope this helps. BTW the windows explorer issue is not related to internet explorer, those are separate explorer's ;-)

このアンサーは役に立ちましたか?

スコア 2
コメントを追加

回答を追加する

char さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 2

過去 30 日: 2

今までの合計 290