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Repair documentation and service information for Hisense televisions.

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Why won't my television power on

My Hisensense 5020DUS blacked out botht sound and picture without warning. When attempting to power the unit on by either the remote or power button. the red indicator light blinks 6 times and the blinking light disappears and the screen remains dark with no sound.

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Dude you guys have no idea what this problem is. Dont go through the trouble of finding “the faulty part" cause you wont. My recommendation is return the t.v. if you have a warranty. If you did not get the warranty….well let's say you have quite a pricey paper weight.

=== Update (09/02/2019) ===

I got my 55 in 4k roku hisense in January. Worked great, until a couple days ago.

I was playing xbox and all of a sudden the screen goes black. Black black black, still had sound though. So the picture would Sutter into view if I used the remote, but would turn of again right after. So I restart, pull the power cord whatever. Now a few days later I'm watching a show, getting my kids ready for bed. TV was fine, turn it of to lay down my daughter, come back and go to turn on the tv not even 10 minutes later. And this the man standby screen no option no nothing pops up, a blinking power but that blinks 17 times and shuts off, than it goes 2 hues of color and turns back on, 17 blinks than off again. I am returning it tomorrow for a new one I just hope this will not be a reoccurring problem. I have 3 years and I will not &&^& with bull $@$* parts. Pay 500 dollars for something that that thing better dam well work. Thanks for listening and always get your stuff with warranty

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I have a warranty of 4years, its been a year now using this hisence tv. I laid a complaint regarding thetv they sold to m3 a week ago till now there is no service. I went to ok furniture asking them about them but they told me that there is nothing they can do. They have to wait for those so called hisence company

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what does a manufacturer defective LCD mean. is it my fault?

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I bought my 50 inch back in January 2020 and now the red light is blinking and turns on and off by itself. I bought a warranty but they said because its still within 1 year to call Hisense. I called them and they set up a call back which I received 2 days later. They have scheduled me a service appointment to have my TV repaired. So although I am !#^&@@ about my TV I am not that upset about their customer service.

さんによる

Hi,

It is upsetting when electronic devices fail early on.

Fortunately it doesn't happen that often any more not like in the past where with some products it was almost a given.

Still being covered by the warranty at least saves the expense of getting it repaired yourself.

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@circle77 Hisense is still an off-brand and there are no error codes. A Flashing red indicates that there is a possible short in your TV. The first possibility is a bad Power Board or a bad LED (backlight array?)Start by taking off the back cover and inspect the boards. Check for any obvious damage. Post some good pictures of the individual boards as well as how they interconnect, with your question. Use this guideiFixitでの質問に画像を追加する方法 for that. You will need to have access to a multimeter just so we can have you check some things once we can see more.

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I have a 43" Hisense Roku, it is working perfectly but red power light continuly flashes. It was a 5 min find and repair problem. First thing with any problem I found it's best to pull power cord for a min then re-power on the TV. My problem was it disconnected from the internet. Simply reconnect to Wi-Fi, problem solved.

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I'm sorry my bad it's a 47" Hisense Roku. Good and God speed, stay safe.

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My Hisense TV 32k20DW screen when black and have no sound, turn it on and the red power light flash and then goes off, that all it does. Any one have an idea on how to fixit or i have to trash it. I can get the two board for about $75.00 and i know how to put it together, any advise it will be appreciated.

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Exactly the same problem and I did replace the power supply board with no joy.

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@David Vandeburg since you are losing audio and video check the voltages from your power board to the main board. Your may be the main board not sending the signals needed.

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You can always reset your tv for such kind of problems. However, most probably that won’t work for your case as you stated that the LED blinked like 6 times. The problem is I couldn’t find many resources on the internet for Hisense TV error codes. I found one where it is written that the LED blinking 6 times means malfunctioning mainboard or inverter. And for the good case, only malfunctioning LED. You can check the url I found if you want more information.

https://protroubleshooting.com/hisense-t...

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Check you’re Batteries On the Romote Mine did this this I got From AMAZAN ..when it was on sale Not the one with Ruku in it there is a Dingle Power Button right Under the Plastic Light It Popped the day the Batteries finally stopped working So I Unplugged it from the APC Power Bar waited 2 to 3 mins before I Plugged it this reset’s everything back to Default like all most out of the Box had to go re set the setting’s the way I had after that turned it on with the remote No Blue Light just red when the Screen came On the Big HISENCE SMART TV Circle came Up with an Update yes or no came up what did it change no extra features The Blue light was Alway’s ON When the TV was On weather I used as My large Screen TV and My Labtops Extra Monitor so I’m not sure set I can help yea’s with the Blue Light thingy there nothing in the Instruction Manual from HISENCE about this ALL I heard the day it went was a Pop the TV went off tried the remote first thing was to change the Batteries one at a time Jus like the BELL FIBE TV Box remote when it goes uselly thats’s the case some the code need’s to be reset you call you’re provider for that but this not sure never happened before if the red standby light’s come off when the TV’s off the Blue Light should to but it’s Not .watch How many Hisence techsuppor run where they think they Might have the answer for this one lol

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Im not sure whether this is the issue, see this fix for hisense tv not power on : https://youtu.be/g4G3ocxkDlk

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You can generally reset your television for such sort of issues. Nonetheless, most presumably that won't work for your case as you expressed that the LED squinted like multiple times. The issue is I was unable to discover numerous assets on the web for Hisense TV mistake codes. I discovered one where it is composed that the LED flickering multiple times implies breaking down mainboard or inverter. Also, for the great case, just breaking down LED. You can check the topspraymop found on the off chance that you need more data.

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Anthony Craig さん、ありがとうございました!
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