Late 2009 iMac 27" memory issue

I had a dying Seagate hdd starting to fail, I replaced the hdd with a ssd.

I preloaded the ssd with High Sierra. I booted up the iMac with the ssd as the boot drive, no problem.

hdd removal, and ssd install went great, on restart I am now missing half (two 4gb ram sticks memory) of my 16gb. Two of the slots show “Empty”

Regardless of which slots I put the memory in (ie, i remove two sticks from the left slots and start up, the right two slots show 4gb each.

Moe those sticks t the left slots, restart, the right two show empty.

Now I place the first two sticks in the left slots with the sticks i removed, restart, they show up a two 4gb memory.

Move them to the right two slots, they show as two 4gb memory.

No place the two sticks back in the left slots, and they show empty. Remove the right two sticks the left now show up.

Any configuration of more than two 4gb sticks shows only two “full” slots and two empy.

So the ram sticks are “good”

The slots are “good”.

I re-initialized the ssd and installed El Capitan (what the iMac was running on prior to switching the drives.). No change.

I did the PRAM/NVRAm and SMC resets, again no change.

I ordered two new sticks of ram, just to test the possibility of bad ram?

And on some forums it was suggested the HS update updated the firmware to “weed” out sub-performing accessories like ram, HD’s, etc.

Is it possible to downgrade to perhaps the original version of the EFI firmware?

Or any other suggestions.

I have owned this system since new, and other than a Apple hdd replacement 5 years ago and the hdd issue recently it is a great machine.


iMac (27-inch, Late 2009)

2.8 GHz Intel Core i7

16 GB 1333 MHz DDR3 (16GB being recognized)

ATI Radeon HD 4850 512 MB


Any assistance, ideas appreciated.

Mark

Update (05/03/2019)

Dan. I used the term broke, because that is what it did.

That being said, Apple does this to ensure that “it just works”, I understand why they do it. And despite my searching BEFORE I did the upgrade, a broad search of “Will a Late 2009 iMac 27” i7 run High Sierra?) The results were your usual mix of yes and OMG horrible, etc…

But the rationale reviews were positive.

Macs have been able to different capacities over and above “Official” Apple specs. As well as variations (speed) of a type ram stick, usually with a little or no improvement, and usually a hit on speed.

I did assorted hardware tests on the system (that is how I narrowed the issues i was having to the Hard Drive).

Memory was fine, as were all other pieces parts.

After the upgrade and ssd install, I ran hardware checks and the memory the iMac could see all came up as good.

I did not spend a lot of time initially looking at the ram sticks themselves. Since they all checked out as OK in the assorted tests. Not until i started digging, did i see mentions of the MacOS/firmware disabling what i called sub-standard or approved hardware (like a charger cable, charger, memory, etc.

That is when I looked more carefully at the ram stcks, and noticed the “speed” difference. As these were installed at an Apple store, I, again was not super concerned. More research made it evident that while yes the ram sticks were functioning and would most assuredly work great on a appropriately specced machine, these were NOT appropriate for my iMac.

So I ordered new Crucial sticks, specced for this iMac.

I am not angry, I am disappointed at the Apple store. and Apple for the “fix’, Perhaps i am not tech savy enough to find and read the warnings for upgrades. Which is why I wait awhile before doing these things.

I appreciate your input. Mark

Advant Memory

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Take out your RAM and take a snapshot of the labels we only need one per set, unless each is different. iFixitでの質問に画像を追加する方法

You may want to re-install High Sierra from the installer again as it also had a firmware update within it. When you did the OS install the first time did your system restart and have a long beep tone? If not you need to re-install.

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Hi Dan, upon ssd install and start-up, it started up fine. Ran fab. If not for the checking in "About This Mac" window I would not have noticed the memory issue so soon.

The High Sierra install did upgrade the firmware to the latest available, and as I can swap out the ram sticks pretty much any slot, any two sticks and it only reads two sticks. I am leaning toward an APPLE software/firmware "fix".

Even though the 16gb is what the Apple store installed when they replaced the hdd a few years back. It seems I have; 8 GB 1333 MHz DDR3. It is supposed to take 8 GB 1066 MHz DDR3.

New Ram?

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Are you saying the 1333 MHz SODIMM's are suspect? What are the other set?

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The Apple "update/fix" broke the memory is the simplest answer.

Installing MacOS High Sierra updates the firmware. One of the fixes is to do a check on components/accessories to make sure sub-standard' hardware won't run.

This "fix" is so the MacOS's run without any issues. In other words, if it is not officially supported/approved by the hardware check it won't allow it to run.

Now that I have done the firmware upgrade I am (so far) informed i cannot go back, or downgrade to a firmware version that allows the memory to work.

Apple has done this previously.

The memory works, the iMac will not recognize more than 8GB A system that is specced for 1333Mhz sodimms will work great, as they did in the iMac prior to the MacOS install.

The specced ones are 1066Mhz sodimms.

I could be talking out my butt here, but as i have looked and attempted a bunch of other fixes, I will try this and keep reading and searching.

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Lets, clarify things a bit. As you can see here Install memory in an iMac - 2009 27" iMac So Apple acknowledges it can support it so that's not the issue.

Apple wasn't stepping on your toes intentionally. They are not checking components/accessories or for sub-standard hardware. Others are not encountering this problem.

You do have a hardware problem the question is which side? The RAM you have or the system.

As you never supplied any info on the RAM I can't even check it out. You also didn't tell us which slots if a given set of slots are failing. So at this point I think you'll need to find someone locally to help you.

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