修理を始めるには コミュニティ ストア

多様な形状、サイズ、色のAndroid携帯のための修理ガイドと分解情報。あなたの携帯電話を自分で修理するために必要なすべての情報があります。

33601回答 すべてを表示

オプション

O+ USA Android 8.96 Has A Virus

Years ago, I connected to an internet at my aunt’s house. And then after I connected my phone, many pop ups came, unwanted apps installed, and can’t get rid of them even though I remove them they still keep coming. Soon I rebooted my phone and some of the phone’s main apps such as browser, google play store, calculator and calender is gone! And some strange apps are there that looks like android. My phone has a virus named google provision which is hard to remove. Now when I download apps or games it always said : Unfortunately, app has stopped or goes back at my home screen and stops working!! Pls help me how to fix this. Thank you!!

この質問に回答する 同じ問題があります

この質問は役に立ちましたか？

はい いいえ
スコア 0
コメントを追加

1 件の回答

フィルタ：
参考になった順 新しい順 古い順
最も参考になった回答

オプション

Hi @gachaz ,

Try the following:

Download and install an anti virus app- example only

Download and install an anti malware app -example only

When you have installed both the apps, re-start the phone in safe mode and then locate the AV app in the apps list and run it. Follow the prompts if it finds any viruses.

Once the AV app has finished, find and run the anti malware app and do the same. Hopefully between the both of them they will clear your system back to good health.

To go into "safe" mode, with the phone On, long press the power button and when the "power off" option shows, long press the power off until it says restart in safe mode.

このアンサーは役に立ちましたか？

はい いいえ
スコア 1
コメントを追加

回答を追加する

Ashley さん、ありがとうございました！
統計データ:

過去 24時間: 0

過去 7 日: 0

過去 30 日: 0

今までの合計 85