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Gaming headset with around-ear headphones and removable omni-directional microphone. Shipped with Xbox One audio adapter and a micro USB update cable. Released 2014.

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mic stopped working but works fine on my phone help

the mic wont work when i plug it in to the controller

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Your question is not very clear. Do you mean when plugged into a computer? And are the headphones working?

If computer (laptop, desktop, ?) , make sure mic is turned on - go to Control Panel settings and click “Sound” , click on “Recording” and then “Microphone”, “Properties”, “Levels” and make sure not muted and the levels are high enough.


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Android 修理キット



Android 修理キット



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Hi @mrmorgan ,

Has it worked OK before when connected to the controller?

If it has worked before when connected to the controller, there may be a problem with the controller’s headphone connection. What is the make and model number of the controller?

If it has never worked when connected to the controller, as there are two “common” wiring connection modes that apply to headphone jack wiring, perhaps you need an adapter which reverses the microphone connection in the headphone jack plug to suit the particular wiring mode in use by the device that you are connecting the headphones to.

Here’s an image showing the two common connection “modes”.

Block Image

(click on image to enlarge for better viewing)

Here’s an example of such an adapter. (if you click on the smaller box below the adapter image on the webpage, you’ll see how it works to alter the microphone connection.

There are other suppliers online, just search for 3.5mm 4-Pole TRRS Standards Bi-Directional Adapter (CTIA to OMTP) to get results.

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