Will replacing screen fix touch firmware issue.
I have a surface Pro 4 that the touch does not work. I get the yellow caution with the ! in it. The troubleshooting tells me that the Touch firmware did not install due to an error. When I try and use a firmware update it tells me the firmware is already installed. So will replacing the screen fix my firmware detection issue and get the touch working?
4 件のコメント
Well I went ahead and ordered a n-trig board and a new screen. The old one actually cracked on me. Well I replaced the screen and the n-trig. The Yellow caution went away ant the firmware loaded just fine. But the touch still does not work. I have not put the screen in with adhesive yet. My next option is to replace the ribbon cable that connects to the screen and n-trig board. This is really frustrating. I love this device and it does everything I need in a portable light powerful computer. It just annoys me that the touch does not work.
Bill Hatton さんによる
Hey Bill! Did replacing the ribbon cables, N-Trig, and/digitizer end up resolving your problem? I'm having the same issue and am about to pull the trigger on the 3 piece set. (board and both cables) Thanks in advance if you reply!
Davey Wavey さんによる
No, it did not fix the touch issue. It has to be an issue on the motherboard.
Bill Hatton さんによる
Update, I have not given up on the touch not working. I actually found a cheap new old stock motherboard. I put it in and. And it did not fix my problem. The only possibility is the n-trig board I ordered was faulty. I might order another one. They are super cheap just to bring this saga to an end.
Bill Hatton さんによる