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対象のモデルはA1419 / EMC 2806 / Late 2014 または Mid 2015。 3.3 または 3.5GHz Core i5 または 4.0GHz Core i7 (機種ID iMac15,1)、EMC 2834 late 2015 / 3.3 または 3.5 GHz Core i5 または 4.0 GHz Core i7 (機種ID iMac17,1)のRetina 5Kディスプレイを搭載したすべて。

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iMac restarts. kernal panic report. NVMe SSD stops being recognized.

Hello I have Late 27" 2015 A1419 iMac. EDIT: I installed a new Apple/Samsung SSPOLARIS MZ-KKW5120 PCIe NVME SSD and sometimes my iMac won’t recognize/detect it. However, whenever it does recognize it, it works fine until my computer goes to sleep (or deep sleep?).  When I wake the computer up from sleeping, it restarts because of a problem, a panic report corresponding to kernal_task.  It then stops detecting the SSD.  Does anyone know why this is happening? EDIT: Is the SSD incompatible or is it a faulty SSD? Or did I need to have High Sierra on my system before installing it?

EDIT: This article mentions that my iMac can upgrade to the Gen 5 SSD's: https://beetstech.com/blog/apple-proprie...

I'm thinking it might be a compatibility issue.  I noticed the MZ-KKW5120 was wider/"Fatter" in appearance than the original PCIe NVME SSD in my system. The MZ-JPV512R looks like it is closer to the size of my original PCIe SSD. Maybe I just bought the wrong SSD and need to get the MZ-JPV512R?

I get this from the Problem report:

  • Panic Report ***

panic(cpu 0 caller 0xffffff7f9367eb92): nvme: "InitializeNVMe error = 0xE00002D7\n"

EDIT 2: I actually found out the answer from two different sources.

Some guy from eBay:

"Yes this is a known issue. If you dig through the internet, you'll find users that have experienced this exact issue. It has to do with the iMac chipset for that model year which affects a small percentage of those iMac owners. We've seen this same issue as well with UK/Aus iMac models as well. The AHCI model is not as fast as the NVMe since it doesn't use that communications protocol. (~2200MB/s Read 1700MB/s Write on x4 link width iMacs). Since the newer versions are more efficient, there is no throttling under heavy loads. Also note that the deep sleep issue is just a small portion of the problem. Users have also complained about corruption and data loss. "

This one was from Beetstech:

"I don't think your SSD is faulty. Looking back on our testing of SSPOLARIS controlled NVMe Apple drives it appears we noted a kernel panic on wake from sleep on some 2015 A1419's."


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Who's SSD did you put in? Make & model

さんによる

512GB SSPOLARIS PCIe 3.0x4 SSD - Apple MacBook Pro Retina 15” A1398 Mid 2015-18

https://www.ebay.com/itm/512GB-SSPOLARIS....

Do you think it's because I need it to be High Sierra?

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What was the MacOS you installed?

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Sierra. I just installed High Sierra and the problem is still happening. Someone said High Sierra had to be installed on the machine before putting in the SSD.

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I'm thinking it might be a compatibility issue.

I installed a new Apple/Samsung SSPOLARIS MZ-KKW5120 PCIe NVME SSD.

This article mentions that my iMac can upgrade to the Gen 5 SSD's: https://beetstech.com/blog/apple-proprie...

I noticed the MZ-KKW5120 was wider/"Fatter" in appearance than the original PCIe NVME SSD in my system. The MZ-JPV512R looks like it is closer to the size of my original PCIe SSD. Maybe I just bought the wrong SSD and need to get the MZ-JPV512R?

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I actually found out the answer from two different sources.

Some guy from eBay:

"Yes this is a known issue. If you dig through the internet, you'll find users that have experienced this exact issue. It has to do with the iMac chipset for that model year which affects a small percentage of those iMac owners. We've seen this same issue as well with UK/Aus iMac models as well. The AHCI model is not as fast as the NVMe since it doesn't use that communications protocol. (~2200MB/s Read 1700MB/s Write on x4 link width iMacs). Since the newer versions are more efficient, there is no throttling under heavy loads. Also note that the deep sleep issue is just a small portion of the problem. Users have also complained about corruption and data loss. "

This one was from Beetstech:

"I don't think your SSD is faulty. Looking back on our testing of SSPOLARIS controlled NVMe Apple drives it appears we noted a kernel panic on wake from sleep on some 2015 A1419's."


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@jazzyjacck - Do you go to an Apple Store to get the logic board addressed?

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@danj I'm not sure. Is that something that can be done? Some other people are telling me that this is normal and to just disable deep sleep. Also I think I might have had to install High Sierra on my original SSD before upgrading to the new one?

さんによる

I think your answer is getting the older PCI/AHCI x2 or PCI/NVMe x2 Vs the PCIe/NVMe x4 SSD you got. Otherwise, you'll need to see if Apple will replace the logic board.

さんによる

How should I go about asking apple? I wasn't sure if they allow people to upgrade SSD's like this.

さんによる

You might want to try an authorized repair center (I wouldn't admit to anything). This will only work if you still have an active AppleCare+ contract. Otherwise you'll need to get the older drive.

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Hello John and Dan

I’ve unwittingly stumbled into this issue too, after upgrading the drives in my Late 2015 iMac. I put in a WD Black drive and it is recognised and works fine, until waking up from sleep when the kernel panic occurs. Can you recommend a 500GB blade that would work with the slower motherboard? Or if I put the WD drive in an external enclosure would that get round the issue, or would the motherboard have the same throttling issue too? A real pain to have to strip the screen off again….

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I think I did exactly the same upgrade as you Aaron. In my Late 2015 iMac 27" I installed a WD Black SN750 500GB M.2. PCIe with the Simtech adapter from Amazon. That's my only drive as I removed the SSD altogether. And yes, I also get the kernel panic after it goes to sleep and sometimes, after rebooting, the Bluetooth stops working. So I have to power if off then turn it back on and Bluetooth works again. I have not found a solution to this problem yet. But since it boots up so fast with the WD SN750 PCIe, I do a shutdown at night before going to bed.

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I have the exact same problem as Randall. I am still looking for a solution to be able to sleep with the WD Black SN750 ssd.

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John さん、ありがとうございました!
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