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Camera suddenly turns off and won’t turn on even after charging

Camera suddenly turns off and won’t turn on even after charging. Tried loads of combinations of buttons. The zoom lens has not retracted. Camera only 4 day old.

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my girl -friend bought a brand new kodak pixipro az422 2 and half years ago still got tag on in box never used , just wouldnt power on so she put in cuboard and never ended up doing anything with it . idont have orignal recipt but ido have the warranty, wat can i do ? without paying for repair

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Hi,

Try a power refresh and see if that works.

Remove the battery from the camera.

Operate the Power ON switch for 30 seconds and then switch OFF.

Reinsert the battery and check if the lens retracts and then see if it will turn on.

If it doesn’t, as the camera is only 4 days old, consult the manufacturer’s warranty card that came with the camera, as to what to do to make a claim for a manufacturer’s warranty repair or replacement.

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Thankyou so much!!!!!!

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This solution actually fixed my pixpro z43 with the same problem. I had to repeat the process several times. It became more functional each time. The lens finally retracted and and after a couple more iterations an image appeared and it now takes pictures. Nothing else had worked prior to reading this.

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I just got my camera 3 months ago and have only used it a few times and my camera shut off on my babies first fourth of july so i googled how to fix this very problem. I just did the steps listed and my camera is working now so thank you

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Shahmeer Naqvi さん、ありがとうございました!
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