Washer will fill, spin and empty but will not agitate
The washer fills but there is not agitation. The timer can be heard running but motor makes no sound. At the end of the wash cycle the agitator and tub spin clockwise and the water is evacuated. Through rinse and spin, water is added to the tub and similarly the agitator and tub spin to evacuate the water. At the end of the cycle the clothes are heavy with water, having more water in them than they normally would. This behaviour seems pretty consistent across the different cycles. When spun by hand clockwise the only the top of the agitator turns. when spun counterclockwise both the top and bottom of the agitator turn together. What's wrong?
Appreciate any advice you can give me.