How do I fix it so my ipod is recognized by itunes/the PC?
I am fixing an ipod touch for someone since I am the tech savy person. The ipod won't respond to anything and stays with a blank screen. I have charged it completly with no response, and have tried connecting it to the computer. Neither itunes nor the computer recognize the ipod, although the PC has a little pop-up box that says Unrecognizable Device. I've tried the 5 Rs that apple gave, but the reseting of the ipod won't work, and since I can't connect it to itunes, I'm unable to restore it. The ipod seems to be completly unresponsive.