メインコンテンツにスキップ

The Alcatel OneTouch Pop Icon is a smartphone with an Android operating system. The release date for the Pop Icon was October 2014. Model number: A564C.

50回答 すべてを表示

what's wrong when the pop up word appear and block the screen?

when i switch on the phone, a message appeared at the front screen saying. "unfortunately, you tube has stopped" and the message never get cleared even though i try many times. the pop up message has blocked me from entering my phone. what shall i do to get rid of the message?

この質問に回答する 同じ問題があります

この質問は役に立ちましたか?

スコア 0
コメントを追加

1 件の回答

最も参考になった回答

Hi,

Try starting the phone in safe mode.

If the phone starts OK without the pop up message, go to Settings > Apps (or Apps Manager) > swipe across to All > scroll down to find YouTube > tap to enter, tap Clear Cache > tap Clear Data > tap clear.

When finished return to home screen and restart the phone in the normal manner.

Hopefully the problem has been resolved.

このアンサーは役に立ちましたか?

スコア 1
コメントを追加

回答を追加する

john Lebeoa さん、ありがとうございました!
統計データ:

過去 24時間: 0

過去 7 日: 0

過去 30 日: 0

今までの合計 35