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Why is my Microsoft Zune 80 GB not working

My Microsoft Zune 80 GB has stopped working. Iplug it up to charge it and it has on the screen contact support with a number 5 in a circle also a picture of a Zune with an X on it. Is there anything that I can do to fix it or do I have to send it to the Zune shop.

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If resetting it doesn't work, you should reinstall the software:

http://support.microsoft.com/kb/926993

Software available at: http://www.zune.net/en-us/products/softw...

You may lose music or other data purchased/added since your last sync.

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Is the software on the website or the cd that

Comes with it?

さんによる

I added the link to the software above.

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この回答は他の質問に帰属しています。

I fix these for a living, the number Five Error is usually the hard drive, sometimes the hard drive cable.

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i have a contact support 5 and there is a chip getting really hot on the motherboard.(looking from the back its on the lower right side, behind the back button on the back side of the board) still say 5 is the hdd or hdd cable?

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I have visited you blog and feel good to read comments about to fixing the zune error 5 and other but now i am focused about to fixing zune error 5 someone recommend me to visit this error site and feel the difference of services and i follow that person and really i have get a lot of benefits from this its solve almost every problem related to this error, I want to recommend you to visit this http://ezinearticles.com/?Fix-Zune-Error... and you also feel the difference between this and others sites.

Thanks

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After replacing my zune LCD screen I got this message. I took the zune apart again and found that I did not properly replace the mother board ribbon. After properly replacing the ribbon, the zune worked fine. Hope this works.

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I tried nearly everything to no avail.. just for the heck of it, I band my zune on my desk a few times and *poof* it started up just fine... yup, I pulled a Fonzie.

Can't make the problem worse!

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Gary Johnson さん、ありがとうございました!
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