Why won't my phone turn on properly?
I turned my phone on and it started to load as normal. It stopped when it reached the alactel screen and is staying on that screen. I have powered off and back on multiple times and it still is doing the same
過去 24時間: 1
過去 7 日: 2
過去 30 日: 3
今までの合計 37
Have you tried to leave it on the screen for a little longer? If yes, how long?
Mohit Kumar さんによる
yes I have and I left it for about 20-30 minutes earlier and came back and it still hadn't loaded
Chloe さんによる
Seems like a boot loop, you could try to take out the battery and put it in after 2 minutes (If possible of course).
And seeing as your phone is running Android, you can most likely boot it into safe mode (hold Volume Up + Home + Power) and see if you can fix it using safe mode.
Lena Fox さんによる