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Downloading and updates dont work

Something went wrong and i don't know what. The phone won't download apps or update anything. What could of went wrong. I cleared data and cache in play store, i have a strong wifi connection. Im afraid to delete app and not be able to get it back.ill wait for your reply, thanks MKS

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Nintendo Switch Kits

A quick fix to get back in the game

Shop Switch Kits

Nintendo Switch Kits

A quick fix to get back in the game

Shop Switch Kits

2件の回答

A)Reboot the phone

B) if not work Factory reset setting only

C) if not work factory reset all , but backup your data first.

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See if the app you want to keep is in "My Apps & Games" section of the Google Play Store. If it is, you will always be able to download it again, as long as you remember your email and password.

First I would try Apps --> Google Play Store --> Force Stop --> Uninstall all updates.

Then reboot the phone and try again.

Then if that doesn't work, I would say put your phone in Recovery mode.

Then erase the cache partition.

Hope fully this resolves the issue.

If not, you will need to factory reset.

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michael Shiflett さん、ありがとうございました!
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