app is not compatible with my device
I have a Samsung Galaxy Tab 2, 10.1 in.
I use Massagebook Pro app from the Google Play Store, on my desktop and my phone. I purchased Samsung Galaxy Tab 2, 10.1 and am installing apps used previously. It's giving me an error message that it is not compatible. So i did the following as it suggested online:
1)I went to About Device, Software Update, and updated my tablet as well as selected automatic updates for future updates. I tried installing app again, and same error message.
2)I went to Applications Manager and cleared the cache and data in Google Play Store App. I tried installing apps and I still got the same message.
3)I called Massagebook Pro company and was informed my subscription and account is paid and up to date and asked if they have an 'older version'...the app that is there is what they have but didn't explain much and didn't know much about apps and compatibility.
4)I have been searching online and found that the "Android OS" is outdated on my Samsung Galaxy Tab 2 , 10.1 and the apps from Google Play Store are made for newer Android OS's????
how can i fix this?
just now by jenni marie