An Android smartphone by Samsung for the Asian market, known by many model numbers, released December 2014.

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My phone won't turn on

I have a samsung galaxy A5. A couple of hours ago it just randomly switched off and when I tried to turn it on again it got stuck on the screen where it says "samsung" Been that way a couple of hours now. The battery's not dead and I've already tried holding down volume up + power button and volume up + power button + homescreen button. Nothing seems to be working, can anyone help me?

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Take the battery out and put it back in. Your screen might have froze.

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its not just that easy on an a5 the lcd has to be taken off to get at the battery

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Yeah listen to Daniel. I have a flip phone. XD

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Lily Luna さん、ありがとうございました!
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