iPhone 7 Plus Microphone Causes Apps to Freeze/Hang
Any app that uses the microphone on my wife’s iPhone 7 Plus freezes. Any made or answered call there is no received audio and they can’t hear her. When trying any video app, Camera or Snapchat they hang. Voice Memo will hang when the record button is pressed, timer doesn’t count. I’ve tried restoring through iTunes with no luck. She is currently on 11.2.5. She thinks this started after updating, could this be software related or hardware? Also when ever a soft reboot is tried it hangs at the Apple logo, a hard reboot, power and volume down, is required, sometimes multiple times.
Thank you.
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