How to Replace Printer Rollers
When I use the document feeder to copy anything, the printer puts a 1/2" white
stripe down the page, about 1 3/4" from the left-side of the page. I have cleaned
and lubricated the rollers. I have also cleaned the scanner glass, glass strip,
the white backing under the scanner lid, and the white strip under the lid. It
is still doing it. Do I need to replace the rollers? If so, which ones and
where can I buy them as well as instructions on how to do it? Can this printer
be serviced anywhere? If so, where? Other than this problem, this printer
works great, and I have a lot of printer cartridges left, so I'm hesitant to
get rid of it.
Product Name: HP OfficeJet Pro 8500A Premium e A910n
Product #: CM758A
Operating System: Windows 10 (64-bit)
Bought: June 26, 2011 at Staples