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A portable Bluetooth speaker manufactured by Ultimate Ears.

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UE MegaBoom cannot turn one while battery is on 40%

My new UE MegaBoom is just a week old and the battery went off.

Actually the battery was 40 % but could not turn on. When I connect the charger theres no light coming out from the on button. However the speaker is working while on charge. When I remove the charger the power goes off.

How can I solve this issue??

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If you just got it you still have a warranty. I would return it and get another as thats the easiest way.

If thats not an option I would try a second charger to see if the charger or cable are bad. If that don't fix things you'll need to ope the unit and do some measurements at the USB port and the battery. But as soon as you open the unit you'll void the warranty.

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The battery on mine shows 40% even when there is no battery fitted.

The speaker works normally when connected to the charger (even with no battery installed), but will not switch on when the charger is off.

The charging led only flashes with the battery removed.

Is this an indication of a faulty PCB?

Does anyone know the pin connections for the battery connector?

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Lawrence さん、ありがとうございました!
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