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Laptop glitches out after a few minutes of gaming

https://youtu.be/jSNvaGrNErA

Specs: i7 7700HQ 16GB RAM GTX 1050 4GB

Laptop is new, and I was shocked when this happened after only playing one game. It's going on repair already but I want to know from someone what he/she may think the issue is. So I can forward this as the problem to the manufacturer.

What I tried: Driver reinstall, update all drivers, monitoring the GPU and CPU during game (everything seems normal), memory test for over two hours no errors, GPU stress test for 10 minutes: nothing. It seems that it does not happen when using the laptop normal without playing any games.

I did notice that hardware acceleration seems to glitch a few apps into showing black screens when reopening the program window. I had to turn the acceleration off for it to turn normal again.

Any idea is welcome perhaps this issue sounds familiar with someone. The screen shown in the video comes up immidiately, there is noticable lagg in FPS before it shows. A force restart is required and evenviewer does not mention the crash.

Additional info: temps of cpu hit up to 85 degrees celsius when playing games, fans still spin when this screen is shown, happened during Dead by Daylight with the recommended settings of Nvidia control panel.

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85 C is a bit high for regular use. I would guess and it's only a guess that if the fans are spinning properly and that the laptop is new within 3 months and it isn't being used in an autobody or carpenters shop then it's either a faulty video card or that they didn't use enough thermal paste or they used way too much. If it's a video card error you could try plugging in an external monitor and see how that fairs try both hdmi and vga if it has two. You can also run something like GPU-Z a free diagnostic tool that can log to a text file the temperatures in the background when you're playing a game. I'd run a benchmark test too and see what that turns up.

FYI in an autobody shop laptop will suck up metal fragments from sanding very very bad and will short out your computer, the fans will also collect these metal fragments due to the magnets in the motors. In a carpenters shop they suck up sawdust which is not as bad but still not ideal at all and once the fins of the heatsink clog up your system will over heat until they are cleaned. Symptoms range from shut downs to the system becoming extremely sluggish to crashing completely to almost booting or only staying on for a few minutes then shutting off during boot up then going back to a few minutes use after system has been off for a while where it's cool again.

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Thanks for the comment. The laptop is being used in a cool area (it isn't hot in my house). Also I have a cooling plate which sits underneath the laptop with two additional fans. There is still hot air coming out of the laptop even at 15% CPU utilization. I think this crash has also something to do with the motherboard becoming too hot by the GPU and CPU? I don't know if that is possible?

Anyhow, this is not suppose to happen and I will insist on Asus to give me a new laptop. It isn't even one week old. I can't replace it with Amazon since they don't have this model for the price I paid (sadly).

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Deurces さん、ありがとうございました!
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