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Released May of 2014. The Motorola Moto E is also known as the Motorola XT1022.

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Screen issue, turns blank after pressing power button.

Hi,

I am facing an issue with my device, wherein, whenever I lock the screen, it turns black. I then have to press power button and somehow switch off the phone . The phone works as usual after boot but, the moment the screen is locked, same thing happens again. Is it a software issue or screen is damaged?

Please help.

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Most probably a software issue, my suggestion is to take a full backup of the things and do a factory reset. make sure that the screen doesn't turn black during both back-up and factory reset.

Keep a close eye on it.

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Sahil Srivastava さん、ありがとうございました!
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