Stuck on splash screen

I have a Coolpad 3300s that's stuck at the splash screen. What must I do to remedy this issue? I've done a soft and hard reset (3x) and "wiped" cache. Recovery mode doesn't provide any help.

Rick

Update (02/14/2018)

This thread is irrelevant now, for I've dispatched the phone. I would advise anyone to not purchase this model for it is a total piece-of-crap!!!

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