Dropped my MacBook: Startup with the chime but black screen
Hi guys,
I recently dropped my MacBook swinging away from my arm to the floor, the MacBook dropped is covered with a zipped MacBook sleeve, I would say its a strong impact as the sleeve is punctured with a tiny hole and eventually dented a little on my MacBook.
The first thing I do after the drop is take it out and try to startup my MacBook.
My attempt to startup the MacBook is a failure, as I heard the usual chime when you startup a MacBook, but the screen stays black, the screen has LIGHT, that means the monitor is still functional.
Then, I tried to type my MacBook password with the black screen, after a few seconds, the keyboard lights up. I guess this means that I was able to login, but after the login, I tried to interact with the keyboard light buttons, sound buttons, PLAY button, but unfortunately, nothing happened.
I've tried to search in Google for answers, but most of the post I see are people who could not start up their MacBook.
I hope someone could help me out on this problem as I have zero computer knowledge.
Sorry for my bad English as English is not my native language.
Thank you!
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4 件のコメント
First tell us your exact model. If you don't know at lease give us the model number from the back pf the machine, it will be in the format of an Axxx number
mayer さんによる
It's A1502.
Thanks!
Wesley さんによる
Having the same issue, but there doesn’t seem to be a concrete solution to fixing it. Can I just take it to a computer place, and if so what is the general price for getting it fixed?
Holly smith さんによる
Have them plug in an external display ...if it comes up normal sign in ...if all is normal on the external monitor then you need a new display ...$499 + tax at Apple Genius Bar
tommytom さんによる