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A Kenmore residential washing machine made between 2001 and 2009. Identify the age of your Kenmore washer with its serial number.

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Why won't the latch on the lid lock?

Machine won't start due to inability to lock.

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Try resetting it.

Hold the start/pause button for 3 seconds and then unplug it.

After 3 minutes plug it back in.

Put it on the settings that you want and then press the start/pause button and it should start sensing and then wash:

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A million thanks. I did this, and it worked!

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Cause 1

Door Lock Motor and Switch Assembly

The door lock secures the washer door shut during operation. Once the washer door is closed, the washer can begin operating. If the door lock is defective, the washer door will not latch properly. The door lock can fail either mechanically or electrically. Inspect the door lock for damage. If the door lock is damaged or does not latch properly, replace it. To determine if the door lock has failed electrically, use a multimeter to test each of the door lock switches for continuity. If one of the switches does not have continuity, replace the switch.

Cause 2

Door Lock

The door lock assembly might be defective. Inspect the door lock for damage. If the door lock is damaged, replace it.

Cause 3

Door Latch

The door latch assembly might be defective. Inspect the door latch for damage. If the door latch is damaged, replace it.

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Jo O さん、ありがとうございました!
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