SAMSUNG Push Pull SHS-P718 do not open from inside (5-10% exits)
Certainly have enjoyed SHS-P718. I do though have an occasional (5-10% exits) issue arise where interior function not allowing one to exit home.
I couldn't determine if some sort of improper closure of door triggers the lock not to function on the next exit activity. When I get home it locks, but will not open from inside anymore.
Either way the solution requires keep trying or re-entering from outside generally with bio/keypad. There does not appear to be an interior override to lock from inside.
Also couldn't find any emergencial way to open from inside.
Batteries are new.
Obliviously, this represents a significant fire hazard that I must resolve.